HARBOUR IT LAUNCH MANAGED PRINT SERVICES

Where exactly does print management fall within your organisation? Harbour IT have found that in many organisations, no one central group manages this expense and no one knows exactly how much they’re spending. You’d be surprised to know that some IT Departments don’t even know how many printers their organisation has!

More often than not, printers as purchased by departments as they’re needed. Without really knowing who’s printing what and how much of it they’re printing, how can you know exactly what you’re requirements are? Toner management if often left up to receptionists or office managers – how often have you gone to print a document only to find the printer is out of toner and someone forgot to order a replacement?

Harbour IT has partnered with HP to provide a solution to organisations looking to better manage this vital fleet. Supply management is automated, meaning you’ll never be without a printer, and help is only a call away – giving your IT team a break from troubleshooting printer issues!

To read more about this service, please click here, or call us today to see how this service can help you.

CLOUD CONNECT

By Adam Simpson, Manager – National Cloud Services

The Cloud Reaches New Heights

The demand for cloud services in the 2 months since joining Harbour IT has exceeded all expectations. It is surprising to see the uptake and commitment to these types of services in such a short period of time. I liken it to the light coming on, and it seems that IT has finally delivered on the promise to deliver cost savings and technology at the same time without impacting service.

However, the most common questions I see other then what is the cloud and what does it offer, is, what is a private cloud and what is a public cloud?

My best definition to date on what is the Cloud is, "It's the use of shared hardware, software and services, being provided to PC's and other personal devices on demand. It is no different to having access to your home phone, you always expect it to work and if you need another handset, you just plug it in.”

So what is the difference between a private and public cloud? A public cloud is shared infrastructure, generally accessed via the internet, and hosts your personal and shared applications. A private cloud again is shared infrastructure but is generally delivered on a private network or internet connection behind a firewall and to only one customer at a time. 

See also: Cloudy on Public & Private Clouds?

SIMPLE STEPS TO...

Harbour IT’s Helpdesk helps! What would you like to achieve in simple steps? Let us know – email your question to events@harbourit.com.au

Simple Steps to Make your PC Run Faster
Contributed by Hossien Dakkak, Helpdesk Manager

Let’s start off with something fairly simple, but very important. Keeping your PC running at its optimum efficiency will reduce your waiting time and frustration!

1. Free up disk space. Use Disk Clean Up to delete temporary internet files, empty recycle bin, remove Windows temporary files, remove programs you no longer use, etc.

2. Use the Defrag tool. This moves your data around to open up large sections of space.

3. Find and repair disk errors by running the Error Checking utility.

4. Add an external hard drive. At work, most of our files are stored on a server. Home computers, however, are generally full of pictures and music. Storing these files on an external hard drive will free up your disk space and make your pc run faster.

5. Get rid of spyware. Your anti virus should be protecting you against this – ensure you have anti virus!





Harbour IT’s Help Desk supports a variety of clients across a range applications. End users have phone and email support, ensuring minimal downtime and happy, efficient staff! Find out more about our 24x7 Help Desk solution here.

HIT MOTORKHANA, MELBOURNE

Melbourne's turn to host this great event! Thanks again to Rick Kelly and David Reynolds for joining us for the day.





Created with flickr slideshow from softsea.